Best Western Plus Boston Hotel, Boston

My stay at the hotel was a mixed experience. The rooms were nice and clean, and the bed was comfy, but the area outside seemed to attract homeless individuals, leading to some disturbances. The service was somewhat judgmental but improved when issues arose. The location was not suitable for me due to the presence of homeless and drug activity, although it was convenient for accessing some key spots. The dining options were satisfactory, with a good variety, but there were occasional shortages. The facilities were decent, offering basic amenities.

The hotel offered excellent one-bedroom suites equipped with a microwave, coffee machine, and a sitting room with a sofa bed and queen-sized beds. However, a close-up mirror for putting on makeup would have been helpful. The hotel faced an area that was a hangout for the homeless, with police occasionally driving by to shoo away loiterers. Despite the somewhat affordable rates, the location was not ideal, but everything went as smoothly as possible.

The hotel is well-located in downtown Boston with quality restaurants nearby for convenient dining, but the room cleanliness and comfort could be improved. The spacious rooms were quiet, but the smell of weed was unpleasant, and the bedding was not as clean as expected.

The hotel rooms are fairly comfortable but could use an upgrade. Despite noise from outside traffic and nearby petrol stations, the rooms offer basic amenities. The service, though helpful and polite, could benefit from better customer service training for a safer atmosphere. The hotel's location was disappointing, situated in an unsafe neighborhood with visible issues like homelessness and drug use, contrary to the suggested details. The dining experience was not as expected, lacking diversity and quality. The facilities need improvement to enhance the overall stay.

The hotel was clean and comfortable, offering a nice place to relax in the evening. The service was exceptional, with staff going above and beyond to assist. While the location felt somewhat unsafe, it was convenient for transportation to various sites. The dining experience provided tasty options but lacked sufficient seating. The facilities were well-equipped and maintained.

My stay at the hotel was a mix of positives and negatives. While the rooms could use some updating and the location was a bit sketchy, the lounge area and free Wi-Fi were nice touches. The service was above-and-beyond, but the area around the hotel was not the best. The dining experience was amazing, especially with the waffle station, but the facilities could be improved.

The hotel offers spacious and clean suites at reasonable prices, equipped with convenient amenities like a microwave and coffee machine. The service is professional and accommodating, making the check-in experience pleasant. The location, while central for easy transportation, is marred by safety concerns due to the presence of homeless individuals. The dining options are varied but basic, and the noise level at night requires earplugs provided by the hotel.

The hotel had a lovely atmosphere with spacious rooms and a comfortable bed, but noise from the street could be a distraction. The staff was friendly and accommodating, despite occasional delays. The location was convenient, near various amenities but with some disturbances. The dining experience exceeded expectations, with attentive staff and a wide selection of food. The facilities were well-equipped and maintained.

The hotel offers spacious and comfortable rooms with a lovely decor and atmosphere but has some issues with the bathroom walls being stained. The cleanliness is exceptional, although I faced a problem with the AC not working, which seems to be a recurring issue. The service provided by the evening/night assistant manager was outstanding, with knowledgeable and friendly staff willing to assist with any requests. While the surrounding area has some noise from highway traffic and homeless individuals, the location is overall acceptable. The dining experience offers a good variety of fresh and tasty options for breakfast. The facilities are well-maintained and helpful.

I had a pleasant stay at the hotel. The rooms were clean and cozy, providing a comfortable and fun place to hang out, although there was a lingering smell of smoke in our non-smoking room. The service was exceptional, particularly Deanne, who stood out for being friendly and helpful, making our reservation process seamless. The location was convenient, although the presence of homeless individuals near the parking area was concerning. The dining experience was excellent, with a great variety of high-quality food, especially the impressive breakfast spread. The facilities were well-maintained, offering a comfortable and enjoyable environment.